We’re here to help. Apple Mac support and repairs are performed by certified engineers who use genuine Apple parts.
Macbook Repair Services We offer a range of support and repair services for Mac. Unlike third-party repairs this service uses genuine Apple parts and does not affect any remaining warranty or guarantee on the device. Terms and conditions apply.
Macbook | Display Incl ALS | Logic Board Incl Touch ID | Top Case (Battery Failed) | Standalone Battery |
---|---|---|---|---|
MacBook Air 13″ 2018, 19, 20 & M1 | UGX 2000000 | UGX 500000 | ||
MacBook Pro 13″ 2018, 19, 20 & M1 | UGX 2500000 | UGX500000 | ||
MacBook Pro 15 & 16″2018, 19, | UGX 2000000 | UGX500000 | ||
MacBook Pro 14” | UGX 2500000 | UGX 500000 | ||
MacBook Pro 16″ M1 | UGX 2500000 | UGX 500000 |
Most repairs are completed in 1-2 working days. These are approximate time frames; we aim to complete your repair in the timeliest manner possible. There are some exceptions: iPhone display and battery replacements: Completed within the same working day where possible.
A labour fee is applicable to any out of warranty repair, this includes repairs originally classed as in-warranty but where later found to have evidence of accidental or physical damage.
Please be aware that as an Apple Authorized Service Provider, iConnect cannot carry out any repairs on devices that Apple deem to be vintage status, as this means that Apple has discontinued the hardware service for these devices. Learn more and check if your product is vintage
All repairs from Apple Shop Uganda come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.
To schedule an appointment with your nearest store, follow the link below.
Our technical team are one of Uganda’s only Authorised Service Providers. Our highly skilled Apple Certified technicians are here to assist you with any technical issues you may experience.
At Apple Shop Uganda, we offer same day screen and battery repair before 2pm and for other repairs, we aim to get your device back in your hands within 3-5 days.*
All repairs from Apple Shop Uganda come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.
With repair centres located in Kampala Uganda, we make it convenient for you to drop off and collect your repair.
Please make sure you have a back-up of your data before your device is handed in for repair. Depending on the service required, data and applications stored on the device will be erased or the device may be replaced. To extent where applicable by law, Apple Shop Uganda is not responsible and cannot be held liable for any data or consequential loss which may occur as a result of the services we provide. For advice on how to back-up your device, please see the links below:
Mon – Sat : 9:30am – 6:00pm Sun : Closed
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