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Airpods support and repairs

We’re here to help. Apple Airpods support and repairs are performed by certified engineers who use genuine Apple parts.

Apple Airpods repairs

We offer a range of support and repair services for Airpods. Unlike third-party repairs this service uses genuine Apple parts and does not affect any remaining warranty or guarantee on the device. Terms and conditions apply.

How much do Airpods repairs cost?

AirpodsExchangeLost
AirPods 1st/2nd/3rd Gen€80€80
AirPods 1st/2nd/3rd Gen Case€80€80
AirPods 2nd/3rd Gen Wireless Case€80€80
AirPods Pro€110€110
AirPods Pro Case€110€110
AirPods Pro 2nd Gen€110€110
AirPods Pro 2nd Gen Case€110€110

How long will my Airpods repair take?

Most repairs are completed the same day where possible. These are approximate time frames; we aim to complete your repair in the timeliest manner possible. There are some exceptions.

Apple iPhone repairs

Warranty on repairs

All repairs from Apple Shop Uganda come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.

Book an appointment for iPhone repair

To schedule an appointment with your nearest store, follow the link below.

iphone repairs in uganda
Macbook Repair Services in Uganda

We take care of your repair.

Our technical team are one of Uganda’s only Authorised Service Providers. Our highly skilled Apple Certified technicians are here to assist you with any technical issues you may experience.

At Apple Shop Uganda, we offer same day screen and battery repair before 2pm and for other repairs, we aim to get your device back in your hands within 3-5 days.*

All repairs from Apple Shop Uganda come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.

With repair centres located in Kampala Uganda, we make it convenient for you to drop off and collect your repair.

Let’s get that fixed

iPhone Repairs Shop Kampala & Support Apple Shop Uganda

iPad Repairs

iPhone Repairs Shop Kampala & Support Apple Shop Uganda

Mac Repairs

iPhone Repairs Shop Kampala & Support Apple Shop Uganda

Apple Watch Repairs

iPhone Repairs Shop Kampala & Support Apple Shop Uganda

Airpods Repairs

Back up your data

Please make sure you have a back-up of your data before your device is handed in for repair. Depending on the service required, data and applications stored on the device will be erased or the device may be replaced. To extent where applicable by law, Apple Shop Uganda is not responsible and cannot be held liable for any data or consequential loss which may occur as a result of the services we provide. For advice on how to back-up your device, please see the links below:

Walk in repairs opening hours

Mbirizi Complex

Mon – Sat :
9:30am – 6:00pm
Sun : Closed