We’re here to help. Apple Watch support and repairs are performed by certified engineers who use genuine Apple parts.
Our technicians are fully trained to complete repairs and diagnostic checks on your Apple Watch, but please note that we will need your iPhone to be present at the time of booking the Apple Watch for support or repairs so it can be unpaired from the iPhone which will also trigger a final backup of data from your Apple Watch to the iPhone. This data will be restored to the Apple Watch when repairs are completed, and the devices are repaired.
| Apple Watch | screen | Battery |
|---|---|---|
| Watch Aluminium Series SE 42mm | UGX 400,000 | UGX 150000 |
| Watch Cellular Aluminium/Cellular Series SE 44 | UGX 4,500,000 | UGX 200,000 |
| Apple Watch Aluminium/ Series 8 45mm | UGX 550000 | UGX 200,000 |
| Apple Watch Aluminium Series 4, 5, 6, 7 | UGX 400,000 | UGX 200,000 |
| Apple Watch Nike Series 4, 5, 6, 7 | UGX 400,000 | UGX 200,000 |
| Apple Watch Cellular Aluminium Series 4, 5 ,6 ,7 | UGX 3500,000 | 200,000 |
| Apple Watch Ultra | UGX800,000 | UGX 300,000 |
Most repairs are completed in 3-5 working days. These are approximate time frames; we aim to complete your repair in the timeliest manner possible. There are some exceptions: iPhone display and battery replacements: Completed within the same working day where possible.
All repairs from iConnect come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.
All repairs from iConnect come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.
To schedule an appointment with your nearest store, follow the link below.
Our technical team are one of Uganda’s only Authorised Service Providers. Our highly skilled Apple Certified technicians are here to assist you with any technical issues you may experience.
At Apple Shop Uganda, we offer same day screen and battery repair before 2pm and for other repairs, we aim to get your device back in your hands within 3-5 days.*
All repairs from Apple Shop Uganda come with a 90-day parts warranty or are covered by the remainder of any existing warranty or guarantee, whichever is longer.
With repair centres located in Kampala Uganda, we make it convenient for you to drop off and collect your repair.
Mon – Sat : 9:30am – 6:00pm Sun : Closed