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Shipping policy

The courier company engaged by Core Consumer Electronics (Pty) Ltd will perform deliveries. You may be required to provide a valid form of identification when your order is delivered. Orders are processed and sent to you between three to seven working days.

Core Consumer Electronics (Pty) Ltd is not liable for any incorrect order or delivery where you make an error in the information that you provide to Core Consumer Electronics (Pty) Ltd e.g. if you provide the incorrect delivery address or submit an incorrect order.

You acknowledge that the delivery of your order may be impacted by events beyond Core Consumer Electronics (Pty) Ltd’s control such as adverse weather conditions or industrial action. Core Consumer Electronics (Pty) Ltd is not liable for late deliveries of products purchased through the Core Consumer Electronics (Pty) Ltd website. Core Consumer Electronics (Pty) Ltd will, however, try to ensure a smooth delivery process.

When will you get your order:

Please allow at least 24 hours to pick-up your item if you chose the ‘Collect in Store‘ option.

Time of Order Main Areas (Within Kampala) Regional Areas (Outside Kampala Remote Areas
Weekday [Before 1PM] Same day delivery 2 - 4 Business Days 5 - 7 Business Days
Weekday [After 1PM] Next day delivery 3 - 4 Business Days 5 - 7 Business Days
Weekends [Before 1PM] Same day delivery 4 - 5 Business Days 5 - 7 Business Days
Weekends [After 1PM] Next day delivery 4 - 5 Business Days 5 - 7 Business Days